2018 Scuba Diving Holidays, Maldives Diving Holiday, Red Sea Diving Holidays, Liveaboards and Learn to Dive Holidays from Sportif Dive

Sportif Dive - diving holidays worldwide

Privacy Policy

Sportif understands and respects the importance of your privacy. This Privacy Policy explains what personal information we may collect from you, how we will look after that information, and how we may use your data. The following Policy tells you about your privacy rights and how the law protects you.

For the purposes of the Data Protection Act 1998 and the General Data Protection Regulation 2018, Sportif International Limited, Ote Hall Business Park, Janes Lane, Sussex RH15 OSR United Kingdom is the Data Controller of your personal information under European Union and UK data protection law. Please note that all personal data captured will be used and held in accordance with the requirements of the Data Protection Act 1998 to the best of our ability. 


What information will Sportif collect from me?

The information we will typically collect will consist of; your name, email address, postal address, telephone and mobile number, gender, date of birth, as well as information collected about your holiday preferences. We also collect information about the transactions you undertake, including details of payment cards used.

Sportif retains personal data for 7 years, after a customer’s last interaction with us, unless you exercise your right to be forgotten (anonymization). Data is retained for this period to ensure we can comply with any legal obligations that may arise where we are required to share historic data.

Personal data is stored securely in a central data centre and is only shared with third parties that are vital to the fulfilment of our contracted services to customers, such as our agents and partners in your holiday destination for example hotels and agents in resort.

We explicitly outline that by consenting to receive marketing communications, you are consenting for your personal information to be processed. This is outlined at the point you provide your data and marketing contact consent when we email you asking if you wish to join our newsletter database for the communication of offers and news about our holidays and services. You can request we stop this activity by emailing info@sportif.travel or by writing to;  

Data Protection Administrator
Sportif Travel
Ote Hall Business Park
Janes Lane
Sussex RH15 0SR
United Kingdom


When will Sportif collect information from me?

We will collect information from visitors to this website who provide us with their details in order to receive online newsletters and email notifications, register for promotions, provide us with feedback, through the use of online forms, online competitions, completion of paper or online surveys, when you email us directly with your details.

We will collect personal information from you when you telephone or email us enquiring about a booking. We will also collect personal information about you when you make a confirmed booking, or make a purchase on the telephone, via email or letter. The provision of this personal information for the specific purpose of a travel booking or purchase is deemed as a contractual requirement in order to fulfil your holiday booking. The failure to provide personal data for these purposes will result in a failure to complete the booking process. 


How will Sportif use my personal information?

We use information held about you in the following ways:

To provide you with our services and information that is relevant to you, and also to deal with your requests and enquiries.

To provide you with information related to a booking quote or reservation, or other information you may have requested.

To process and complete your booking and to carry out our obligations that may arise in connection with any contracts entered into between you and us, or between you and a third-party supplier.

To notify you about changes to our services, your reservation or booking.

To contact you for reasons that are relevant to the service you have requested, such information about your reservation or booking.

To provide you with product and marketing information and offers that we feel may interest you.

For analysis and processing purposes, to ensure we are offering the best, most relevant service to our customers.

We will only contact you in the following ways. These may be all or a combination of the following; telephone (mobile and/or landline), email or by post. You can change or update your contact preferences, or withdraw consent at any time, simply by emailing admin@sportif.travel or by writing to;

Data Protection Administrator
Sportif Travel
Ote Hall Business Park
Janes Lane
Sussex RH15 0SR
United Kingdom

You also have the right to lodge a complaint with a supervisory authority, or by contacting the Customer Services team at the address above.

We will only contact you with marketing information about goods and services offers by Sportif, similar to those which were the subject of a previous sale to you, or preferences that you have stated you wish to receive information about, and that we think will be of interest or relevant to you.

We do not share or sell your personal information with third-parties for them to market their products/services to you.

Our site contains links to and from the websites of our principals and other third parties related to your holiday or information relevant to our services. If you follow a link to any of these other websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or for these third-party websites. Please check these policies before you submit any personal data to these websites.


Where is my personal data stored?

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by organisations operating outside the EEA that work for us or for any of our suppliers (e.g. airlines, hoteliers, etc.). Countries outside of the EEA may not have the same level of privacy laws as exist in the UK. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on secure servers.  

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We will retain your personal data for a period of approximately 7 years. This time frame is based on the average number of years between first and most recent travel dates and assumes contact between the customer and data controller is relevant to you, the customer. 


How is my information disclosed?

We may disclose your personal information to any member of the Sportif group of companies, as defined in section 1159 of the UK Companies Act 2006, to relevant third parties who will supply the travel arrangements or other services you request, to Government bodies and other authorities to whom we are legally obliged to pass your data (e.g. border agencies of countries you intend to visit) and to relevant third parties for the purpose of fraud protection and credit risk reduction.


How can I access the personal data you hold about me?

You have the right to see what personal data we hold about you. The Data Protection Act 1998 and the General Data Protection Regulation 2018, give you the right to check that your personal data is being processed lawfully (“subject access right”). Your subject access right can be exercised in accordance with the Act. To obtain a copy of the personal information we hold about you, please write to us at:


Data Protection Officer: Jane Faughnan
Sportif Travel
Ote Hall Business Park
Janes Lane
Sussex RH15 0SR
United Kingdom

Or email admin@sportif.travel


Changes to our privacy policy

We reserve the right to update or alter this privacy policy from time to time without notice to you. This policy was last updated in May 2018 


Cookies Policy

Our website www.sportif.travel uses cookies. To find out about cookies and why we use them click here.

If you carry on using our website for browsing and customer support we will assume you consent to us using cookies in this way.
 

Registered in England No. 2743904
Registered Office: 42 Chase Side, Enfield, Middlesex EN2 6NF
Sportif International Ltd. ATOL 2910
 


Dive Holidays Sportif

Sportif Dive is a specialist tour operator offering a wide range of diving holidays all over the world. Our choice of destinations is extensive from established locations in the Red Sea, Maldives, Caribbean and the Far East to the exotic and unusual such as Rodrigues Island in the Indian Ocean, Wakatobi, Truk, Palau, South America & the Pacific. Whether you are looking to for a Learn to Dive course, group expedition or trip of a lifetime we can help. With over 30 years experience and a personal approach, we can advise on the ideal location to suit your needs, at a price to suit your budget.

Our extensive knowledge of the destinations means we can recommend the right location for you. Our diving centres are selected for their excellent standards of service and safety. Whatever your priority, whether starting out or wishing to dive a technically challenging site we can recommend a range of options offering the best diving for when you wish to travel. We can organise all your travel arrangements for you, pre-book equipment and diving packages in advance to maximise your time when you get there.

As an independent tour operator, we select only the hotels, liveaboards and diving centres that offer the best standards and quality of service but at the right price. Without the overheads of a large mass market operator, we can offer the best value diving holidays often with great discounts and special offers.

Our consultants have many years experience in travel and are divers. They are able to closely match your needs and take time to recommend from a carefully selected range of accommodation and diving packages. With first hand knowledge, they are passionate about diving and travel and providing the perfect holiday for you.

Sportif also have a specialist multisport division offering instruction and rental packages for windsurfing, kitesurfing and surfing. Our specialist centres are located in some of our diving resorts, often minutes from the Dive Centre for easy coordination of activities. Packages offered included taster and learn to right through to intensive coaching weeks up to expert level. Children can start from 8 years.

Sportif Dive are an ATOL bonded operator which means that every element of your holiday is secure. With the worry of disruption to your holiday plans from weather disruption or airline failure you can be sure that we will be there to help every step of the way.